Terms of service

Terms of Service

Effective Date: 26 April 2026

Welcome to nitrox. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. Account Terms

  • You must be at least 18 years old or have parental/guardian consent to use this website.

  • You agree to provide accurate, current, and complete account information.

  • You are responsible for maintaining the confidentiality of your account and password.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices listed on the website are in INR (₹) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • We accept payments through secure third-party payment gateways.

  • You agree to provide valid and authorized payment details.

  • In case of payment failure, the order will not be processed.

3. Product Descriptions

  • We strive to ensure that product descriptions, images, and details are accurate.

  • However, we do not guarantee that all information is error-free, complete, or current.

  • Slight variations in color, design, or packaging may occur.

  • We reserve the right to correct errors and update product information at any time.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to accept or reject any order at our discretion.

  • Orders may be canceled due to:

    • Product unavailability

    • Pricing errors

    • Suspicious or fraudulent activity

  • If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

  • Orders are processed within 1-2 days

  • Delivery timelines may vary depending on location and courier services.

  • We are not responsible for delays caused by:

    • Logistics partners

    • Natural disasters or unforeseen circumstances

  • Customers must provide accurate shipping details. We are not liable for incorrect addresses.

6. Returns and Refunds

  • Returns are accepted only under specified conditions (e.g., damaged, defective, or wrong product).

  • Requests for returns must be made within 7 days  of delivery.

  • Products must be unused and in original packaging.

  • Refunds will be processed after inspection and may take several business days.

  • Shipping charges may be non-refundable unless the return is due to our error.

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activities

  • Violating any applicable laws or regulations

  • Transmitting harmful code, viruses, or malware

  • Attempting to gain unauthorized access to our systems

  • Misusing or copying website content without permission

We reserve the right to terminate access for violations.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • Our liability, in any case, shall not exceed the amount paid by you for the product.

  • We do not guarantee uninterrupted or error-free service.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.

11. Contact Information

For any questions regarding these Terms, please contact us:

  • Email: kamal.lockdown7766@gmail.com

By using our website, you agree to these Terms of Service.